When you begin training with he Wellbeing Pilates Studio you agree to the following terms and conditions:​

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CLASS PASSES

• Class Packs are non-refundable, non-transferrable and for individual use only.

• Class Packs and Private Class Passes are valid for 6 months from the date of purchase - extensions are available upon request, which must be done in writing to hello@wellbeingpilatesstudio.com before the expiration date.

• Classes and Private Sessions are by appointment only, if there are no places available in you preferred class time you can request to be waitlisted.

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CANCELLATIONS

• Cancellations or rescheduling appointments require a minimum of 24 hours notice prior to the commencement of the class. We do understand that sometimes unforeseeable circumstances can arise, but we have to be strict, consistent and fair with all clients. Therefore NO exceptions will be made to this policy. If you don't attend a booked class, or try to cancel/reschedule the class within 24 hours of the commencement of that class, you will be charged for that class.

  • Cancellations / rescheduling can be done via the link in your reminder email

  • You can also text 0432 590 632

  • If you are having trouble rescheduling, please text 0432 590 632

• Instructors and classes are subject to change without notice. Wellbeing Pilates Studio reserves the right to cancel classes if deemed necessary. However, we will always do our best to give you as much notice as possible of any class cancellations.

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MOVEMENT MEMBERSHIPS

• Weekly memberships are valid for 7 days and are activated on your chosen start date (on which date your account will be direct debited) and automatically renew every week.

• All memberships have a minimum term of 4 weeks and can be cancelled at any time after this by giving 7 days notice via email to hello@wellbeingpilatesstudio.com

• It is up to the membership holder to manage their class bookings, ensuring they adhere to our cancellation policy

  • For clients wanting to make a recurring weekly booking, please advise your instructor in studio and we can book you in.

  • For clients wanting to reschedule classes, please do so via the link in your reminder email or by contacting the studio 6 hours prior to the commencement of that class

• If you do not book or attend your maximum limit of classes during the allocated week, your unused classes will not roll over

• If you book more than your maximum number of classes, you will be charged $25/class

• Memberships are non-transferrable between individuals

• Memberships are non-refundable

• Membership classes can be used for all Pilates classes on our timetable: Yin Pilates, Semi-Private Reformer, Mums & Bubs and Matwork 

• Memberships can be put on hold/suspended, 7 days notice must be given by emailing the hold dates to hello@wellbeingpilatesstudio.com

  • You must give the 7 days notice before the hold, and hold dates must be in 7 day increments.

  • Please note that we are not able to back date any membership holds

• Memberships can be amended to be paid fortnightly/monthly upon request - please email hello@wellbeingpilatesstudio.com

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Personal Agreement

I understand that classes may be physically strenuous and I voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Wellbeing Pilates Studio or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

 

I agree that Wellbeing Pilates Studio is in no way responsible for the safekeeping of my personal belongings while I attend class. The Wellbeing Pilates Studio does not assume responsibility for any lost or stolen personal property. If you do become the victim of a theft, immediately report it to the Wellbeing Pilates Studio.

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Privacy Policy

 The Wellbeing Pilates Studio ensures your details  are kept private. Any information we collect in relation to you is kept strictly confidential. We do not pass on information or sell any of your personal details to a third party. 

 

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